Telecommunications

Grow business models around the customer

Innovative Telecommunications

Companies currently face a multitude of pressures—5G, mergers, big data—as they try to strengthen their brands and uncover new sources of revenue. Companies who evolve into innovative platforms and build an agile culture will deliver data-powered experiences and achieve stronger online and offline engagement that are tailored to customers’ unique needs.

Capabilities

Our Smarter Approach

Smart Network

Customers need to be at the heart of the network to achieve business growth. As an organization born with a digital, customer-centric mindset, we help our telecommunications clients create brand experiences that are personal, predictive and frictionless.

Product & CX Innovation

Established data and content structures can limit the ability of companies to become customer-first. We help clients evaluate their organization and customer simultaneously to turn customer needs and wants into compelling new products, services and experiences that drive network profitability.

Enterprise AI

Supporting enterprise functions with artificial intelligence requires an understanding of where it can truly add value. Our machine learning and AI proven practices help clients identify opportunities, assess readiness and discover the best AI solutions faster.

Customer Data Platforms

Competition is driving greater investment in customer relationships and data is at the heart of this play. We help clients move beyond organizational silos to execute data strategies across the enterprise that personalize engagement and become more predictive around customer needs and business opportunities.

Post-Merger & Partner Integrations

With mergers and collaborations on the rise, organizations need to quickly drive differentiation and signal the value being driven from these efforts. We help clients create nimble, open infrastructures that enable transformation at scale to support new and evolving business strategies.

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Our Latest News

Facebook Fights Belgian Ban On Tracking Users (And Non-Users)

Facebook is challenging a ban on tracking citizen data by the Belgian Government which prevents it collecting information from users and even non-users under EU law. The company tracks local users surfing habits, including millions of Belgian residents who aren’t even part of the social network.